Refund policy

Last Updated: August 2026

At SeikoKids.pk, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before placing an order.

Return Policy

No Returns Accepted

SeikoKids.pk does not accept returns for products once they have been delivered.

Before dispatching any order, our team carefully verifies all order details with the customer, including:

  • Product selection
  • Size selection
  • Delivery information
  • Product availability

To help customers make informed decisions, our team may also provide product images and size guidance before shipment when required.

Since all important details are confirmed prior to dispatch, we do not accept return requests after delivery.

Exchange Policy

Although returns are not accepted, we understand that sizing issues can occasionally occur.

Size Exchange Eligibility

Customers may request a size exchange if:

  • The received size is too small or too large.
  • The exchange request is submitted within 7 days of receiving the parcel.
  • The product is unused, unworn, and in its original condition.
  • Original packaging, tags, and accessories are included.

Exchange Shipping Charges

Customers are responsible for all courier and delivery charges related to the exchange process.

The exchange will be processed after the original product is received and inspected by our team.

Refund Policy

Refunds Are Not Available

As SeikoKids.pk does not accept returns, we generally do not provide refunds for delivered orders.

Refunds will only be considered in exceptional situations such as:

  • The ordered product is unavailable and no suitable replacement is accepted by the customer.
  • A payment has been collected for an order that cannot be fulfilled.
  • An error occurs that prevents order completion.

If a refund is approved, it will be processed using an appropriate payment method and may take several business days to complete.

Damaged or Incorrect Products

If you receive:

  • A damaged product
  • A defective item
  • An incorrect product different from what was ordered

Please contact our customer support team within 48 hours of receiving your parcel and provide clear photos of the issue.

After review, our team will determine the appropriate resolution, which may include a replacement or exchange.

Order Cancellation

Customers may request order cancellation before dispatch.

Once an order has been shipped or handed over to the courier company, cancellation requests may no longer be possible.

Contact Us

For assistance regarding exchanges, refunds, or order-related questions, please contact our customer support team through our official website, WhatsApp, Facebook page.
also with Email: seikokids.pk@gmail.com

Thank you for shopping.